This article just helped me formulate why I don’t like John Gruber as a person: lack of empathy. (Not that it’s rare among geeks, which is why nobody minds.)
I’m in the middle of my own battle with App Store reviewers — a battle not nearly as famous as those quoted in Gruber’s article — yet I’m able to realize that spending your days reviewing apps in ten minutes isn’t a fun job, nor necessarily a power trip; and organizing a whole department of people reviewing apps in ten minutes is an even worse job; and that it all stems quite inevitably from the original decision of having Apple approve apps for publication; and that this original decision wasn’t unequivocally wrong, either.
But it’s so much more fun equating reviewers to nazis (or Stasi officers, so that you remain one step removed from Godwin’s Law) and getting linked and retweeted all over the place.
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